{"xsrfToken":"a0532d0b7c0192bf4c017f1abb7d0f8c942592f0_lout","branding":{"id":"6","key":"sgospsd","name":"Smartpill Plug-in Support","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/9"},"helpCenterBranding":{"logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image","logoId":"8","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Scodigo Service Desk","sharedPortalName":"Scodigo Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Scodigo Service Desk","sharedPortalName":"Scodigo Service Desk","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#999999","helpCenterTitleColor":"#292929","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"sgospsd","projectId":11000,"serviceDeskId":6,"name":"Smartpill Plug-in Support","description":"<p>Need help? Have a suggestion? Found a bug?</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"22","name":"Bug Report","descriptionHtml":"","callToAction":"Bug Report","introHtml":"<p>Found a bug? Let us know and we’ll work to get it fixed.</p>","icon":12020,"iconUrl":"https://scodigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12020","groups":[6],"key":""},{"id":"24","name":"Lost License","descriptionHtml":"","callToAction":"Lost License","introHtml":"<p>Trouble finding your license key?</p>","icon":12034,"iconUrl":"https://scodigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12034","groups":[6],"key":""},{"id":"21","name":"New Feature","descriptionHtml":"","callToAction":"New Feature","introHtml":"<p>How can we make Smartpill better?</p>","icon":12007,"iconUrl":"https://scodigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12007","groups":[6],"key":""},{"id":"23","name":"Pre-sales Question","descriptionHtml":"","callToAction":"Pre-sales Question","introHtml":"<p>Have a question before you buy?</p>","icon":12012,"iconUrl":"https://scodigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12012","groups":[6],"key":""},{"id":"20","name":"Support Request","descriptionHtml":"<p>Looking for the manual? <a href=\"https://scodigo.atlassian.net/wiki/display/SGOSPSD/SmartPill+3\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Smartpill Documentation</a></p>","callToAction":"Support Request","introHtml":"<p>Need help?</p>","icon":12027,"iconUrl":"https://scodigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12027","groups":[6],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[20,23,24,21,22]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d10790aa-04a0-3bff-b211-49f4c490d99a","appLinkName":"Confluence (scodigo.atlassian.net)","appLinkUrl":"https://scodigo.atlassian.net/wiki","spaceKey":"SGOSPSD","spaceName":"SmartPill 3","spaceUrl":"https://scodigo.atlassian.net/wiki/display/SGOSPSD","isServer":false},"labels":[],"projectKey":"SGOSPSD","serviceDeskId":6,"kbLinkDomainURLs":["https://scodigo.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SGOSPSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMGNkYWE3YS1mYjIzLTQ3MDAtOTlhNi05OWNmNTRiNjdhM2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDkzMzg2NzksIm5iZiI6MTc0OTMzNzQ3OX0.cZgleL9DyPUoxTrnepOu0itPBBV15A0bG5i1wDYS4LA","targetCollection":"upload-project-11000","endpointUrl":"https://api.media.atlassian.com","clientId":"10cdaa7a-fb23-4700-99a6-99cf54b67a3c","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":24,"projectId":11000,"form":{"name":"Lost License","descriptionHtml":"","callToAction":"Lost License","intro":"<p>Trouble finding your license key?</p>","instructions":"","icon":12034,"iconUrl":"https://scodigo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12034","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11102","fieldConfigId":"11502","label":"Email","description":"The email address of the person that purchased the license.","descriptionHtml":"<p>The email address of the person that purchased the license.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Lost License"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11100","fieldConfigId":"11500","label":"License Name","description":"The name of the person (or company) that the license was issued to.","descriptionHtml":"<p>The name of the person (or company) that the license was issued to.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11101","fieldConfigId":"11501","label":"License Company","description":"The name of the company (or person) that the license was issued to.","descriptionHtml":"<p>The name of the company (or person) that the license was issued to.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Notes","description":"Additional info that may help us locate the license for you.","descriptionHtml":"<p>Additional info that may help us locate the license for you.</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/24","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/24","calendarParams":{"firstDay":0,"date":"2025-06-07T19:04:39-0400","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d10790aa-04a0-3bff-b211-49f4c490d99a","appLinkName":"Confluence (scodigo.atlassian.net)","appLinkUrl":"https://scodigo.atlassian.net/wiki","spaceKey":"SGOSPSD","spaceName":"SmartPill 3","spaceUrl":"https://scodigo.atlassian.net/wiki/display/SGOSPSD","isServer":false},"labels":[],"projectKey":"SGOSPSD","serviceDeskId":6,"kbLinkDomainURLs":["https://scodigo.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMGNkYWE3YS1mYjIzLTQ3MDAtOTlhNi05OWNmNTRiNjdhM2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDkzMzg2NzksIm5iZiI6MTc0OTMzNzQ3OX0.cZgleL9DyPUoxTrnepOu0itPBBV15A0bG5i1wDYS4LA","targetCollection":"upload-project-11000","endpointUrl":"https://api.media.atlassian.com","clientId":"10cdaa7a-fb23-4700-99a6-99cf54b67a3c","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}